Coach, Consulting & Catalyst - Strategy, Planning & Execute
 Coach, Consulting & Catalyst - Strategy, Planning & Execute

Coach -

Every professional golf, tennis & executives has a coach.  The key active term is coach or mentor for any professionals.  A speaker has a coach, a baseball player has a hitting coach.  Helping Leaders grow & align themselves to their identity and throughout their organization from values to results.  Achieving excellence from objectives to plans, and to set a reliable pattern for individuals and organizations to mature themselves on purpose.  Helping leaders grow to be the best they can be, by employing the following :

 

Engage - Explore - Edify - Encourage - Elect - Energize -  Empower

     People

Identity is key to knowing who you are and how you can help others perform and be promoted to more and more authority.

 

      Perform

Learning how you align helps you determine how others align so that your organization can move from Forming to Performing.

     Promote

Are you a better leader while promoting your organization, others or yourself ?

 

 

Consultant -

 

Identifying key business processes, establishing the measures and metrics for their capture and presentation on the scorecard from a pyramid perspective to help the organization learn, grow & mature in self-assessment by utilizing the following strengths:

 

Activator - Strategic - Achiever - Arranger  - Belief

 

    Scorecard

Who needs feedback to improve ?

  • Customer
  • Employee
  • Vendor
  • Department
  • Financial
  • Budget
  • Forecast
  • Actual

        KPI's

What trends do you want to see improving ?

  • Sales/Hour
  • Cycle Time
  • First Pass %
  • Call Handle Time
  • Order2Cash
  • Customer Service

 

 

        SLA's

What agreements of Service matter ?

  • Volumetrics
  • Performance
  • Deviations

 

 

 

 

 

Catalyst -

Identifying opportunities that need delivery of results for investments in products or operational reliability, either by expertise or interim augmentation.   Catalyst activities are often comprised of detail Product Management, Development or Operations through a proven process of high reliabiliity delivery.

  1. Fulfillment
  2. Problem Solving
  3. Measurement
  4. Sales
  5. Operations
  6. Process
  7. ON-Shore
  8. OFF-Shore
  9. ANY-Shore

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Contact Us Today!

Phone: +1 214 870 7900 +1 214 870 7900

E-mail: Frank@FrankLDay.com

Frank, you are such an inspiration as a leader. Thank you for your mentoring! I have been so successful in building a high performing team of managers and I attribute it to your commitment of "leaders developing leaders".  You and John Maxwell have been so influential to my career and success. I can only hope that my employees and managers,  will think as highly of me, as I do you. Blessings, Mark

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